Effective 1 July 2017, Medistore Australia has been consolidated into parent company Novis Healthcare, as part of an overall reorganisation and simplification of the existing Group structure. This will allow us to streamline our administration processes – and ultimately expand the service and support we offer all our customers.
From July onwards, the Medistore business will operate under Novis’ ABN, with no other significant change to our day to day operation.
Novis is a specialist in the supply of pressure care and manual transfer equipment solutions designed to help prevent pressure wound and skin integrity issues caused by limited mobility and disability.
We support a specialised range of clinical healthcare products designed for hospitals, aged care facilities, rehabilitation providers and the home care community.
Novis is committed to delivering successful patient outcomes through product innovation, professional collaboration and clinical excellence. We are committed to understanding the needs of our customers and to delivering the best patient outcomes available.
pressure care and manual handling specialists for the professional healthcare market
Our reputation is underpinned by our competitive pricing and our commitment to service, training and support. Our clinically developed education program supports staff education on a range of healthcare issues. Our national call centre is professionally trained and proactively focused.
We have a streamlined national distribution network to support our ‘on-time delivery guarantee’. Our best practice supply chain management system is driven by SAP and state of the art warehouse facilities across multiple locations.
We deliver significant savings to corporate groups through a streamlined and consolidated approach to purchasing.
- competitive pricing schedules and rental finance packages
- volume discounts and rebates
- group reporting and asset management program
Our account customers enjoy a large range of benefits:
Affordable pricing on a range of rental products.
Enjoy free two week, no obligation trials on a range of equipment.
Trade in on any competitor brand of alternating pressure mattress system.
training and education
Comprehensive on-site training and clinical education sessions conducted by qualified trainers.
Dedicated B2B customer service team for inquiries, quotes, order tracking and personalised service.
Industry leading warranties and unrivalled in-house service capabilities using factory trained technicians.
Product experts and educators, we ensure a high standard of available product related information.
Promotional specials, pricing discount or stock sale opportunities.
No minimum order quantities and most products ship same or next day.
If you are interested in becoming an account customer or obtaining a volume quote, please freecall 1300 738 885. Alternatively, please contact our National Business Development Manager directly:
0449 253 914